new customers
welcome! browsing our site is simple and informative and purchasing ploh can be done with ease. as we are committed to providing our customers a pleasurable on-line shopping experience we’d like to know your thoughts so we can improve our site for your convenience. please send us an e-mail… we’d love to hear from you!
navigating our site
about ploh read our philosophy behind all we do
slumber menu view the essential luxuries that enhance any bed and more
spa menu extend your ploh experience to your bathing ritual and discover pieces that redefine pampering
ploh talk see ploh in the media and learn what others are saying about ploh
share ploh tell a friend about ploh or share with us your own ploh experience; also get on our ploh list and be one of the first to hear about new offerings
find ploh get in contact with us; find ploh at luxury retail partners and discover fine hotels that know how to ploh
ordering ploh – it is as simple as 1-2-3.
it’s easy to order and purchase ploh online.

look for ‘ms. ploh’ for some guidance as you browse through our site. ‘ms. ploh’ will offer ideas on how to use your plohs as well as tips on how to care for them. ‘ms. ploh’ may even have a bit of interesting trivia that you can pass along!
1 - shop:
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select your plohs
clicking on a product image will take you to the product information page. select the quantity of items you wish to add to your shopping bag.
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view your shopping bag.
as soon as you’ve added something to your shopping bag, a running total of selected items will appear on the shopping bar. you can view and easily edit the quantity of the items you’ve selected by clicking ‘shopping bag’. then click ‘continue shopping’ to browse for more ploh. when you’re ready to make payment, click ‘checkout’.
 
2 - checkout:
step 1: register / sign in
once you’ve selected all your items and have clicked to checkout, you will be asked to register as a new customer or sign-in with your e-mail address and password if you’ve registered during a previous visit.

if you’re a new customer, it takes only a few seconds to create an account. by registering you’ll save time and make future shopping easier because you won’t have to re-enter much of your information. once you’ve registered you can edit your information at anytime by clicking on ‘my account’.

if you have a promotion code, this is where you will enter it.

step 2: shipping address
you can either choose to use the same address as your billing address or add a new destination.

all shipping addresses are stored in your address book. log in anytime to your ploh account to make changes.

step 3: select your recipient
we allow for multiple shipping destinations in one order. simply select your destination(s) from a drop down list of your stored addresses.

step 4: order confirmation
your order will be displayed for your review. it provides a summary of your order which you may wish to print out for your records. this is your final chance to review and edit your order before completing it. to proceed, click ‘confirm order’.

step 5: making payment
through our payment gateway partner, WorldPay, it’s secure and simple to purchase plohs online with major credit cards. see ordering and shipping for details.

for security purposes credit card information will need to be re-entered with each purchase.

if you have successfully placed your order, you will receive two additional confirmation notices in your e-mail box immediately. see ordering and shipping for details.
3 - share:
after payment is processed and confirmed, click on the "i love ploh" button to complete the order process.

you’ll have the option to spread the love and let a friend share in the excitement of your ploh purchase by sending them a personalized card inspired by your very own order. you can choose to share ploh in other ways too!

meanwhile, we’ll get busy right away to fulfill your order. you can check on the status of your order anytime by logging in to your ploh account to see your order history.